📋 Legal Documents

Ebtway's Terms and Conditions — Complete Guide

Please read these Terms and Conditions carefully before opening an account on Ebtway. This is a legal agreement between you and Ebtway.

Last updated: July 2026
📜

1. General Terms & Conditions

By accessing or using Ebtway, you automatically agree to these Terms and Conditions. Ebtway reserves the right to update these terms at any time — so we recommend reviewing this page regularly.

These Terms and Conditions apply to all users residing in Bangladesh and registered on Ebtway. Violation of any part of these terms gives Ebtway the right to temporarily or permanently close the account.

Important: These Terms and Conditions are available in both English and Bangla. In case of interpretation, the Bangla version shall apply.

By using Ebtway's services, you confirm that you have read, understood, and agree to comply with these terms.

2. Account Registration & Management

To register on Ebtway, you must provide accurate and valid information. Registration with false or incomplete information will result in account cancellation and deposited funds will not be refunded.

  • Each person may open only one account.
  • The name, address, and identity information provided during account creation must be accurate.
  • Keeping your password secure is entirely the player's responsibility.
  • Accounts may not be transferred or shared with anyone else.
  • Operating multiple accounts from the same device or IP is prohibited.
  • Using bots or automated software to manage accounts is strictly prohibited.

KYC Verification: Before withdrawing, Ebtway may ask for identity verification with a National ID card or passport. This is done for player security.

3. Eligibility & Age Limit

Ebtway is for adults only. No person under 18 years of age may register or play on Ebtway. Providing false information about age will result in immediate account closure.

Warning: Keeping minors away from gaming is everyone's responsibility. If anyone in your family is under 18, please keep your device and account secure.

  • An identity document may be requested during registration to verify age.
  • Only individuals holding a valid and active National ID Card are eligible to register.
  • Ebtway cannot be used from regions where online gaming is legally prohibited.

4. Deposit & Withdrawal

Ebtway supports multiple payment methods including mobile banking, electronic wallets, and bank transfers. All transactions are processed in Bangladeshi Taka (BDT).

  • Minimum deposit amount is BDT 500.
  • Minimum withdrawal amount is BDT 1,000.
  • Withdrawals on KYC-verified accounts are typically processed within 24 hours.
  • The deposit account and withdrawal account must be the same.
  • Deposits or withdrawals from third-party accounts are strictly prohibited.
  • If suspicious transactions are detected, withdrawals may be suspended pending investigation.

Fast Payout: Ebtway always strives to process withdrawals as quickly as possible. In case of any delay, please contact the support team.

5. Bonus & Promotion Policy

Ebtway offers various types of bonuses — Welcome Bonus, Reload Bonus, Free Spins, and Loyalty Rewards. Each bonus has its own terms and conditions that must be followed.

  • Bonus funds must meet wagering requirements before withdrawal.
  • Each bonus has a specific validity period — the bonus expires after the period ends.
  • A bonus offer may only be claimed once (per player, per household, per IP).
  • Opening multiple accounts to claim bonus benefits is strictly prohibited.
  • If evidence of bonus terms violation is found, Ebtway reserves the right to cancel the bonus and associated winnings.

Remember: Detailed bonus terms are listed separately on each promotion page. Please read the terms carefully before accepting any bonus.

6. Gaming Rules

All Ebtway games are audited by third-party RNG (Random Number Generator) testing. Every game outcome is completely random and not predetermined. If a game is interrupted due to any technical error, Ebtway will cancel that round and refund the bet.

  • If internet connection is lost during gameplay, the bet remains registered on the server.
  • In case of dispute regarding game results, server logs will be considered final evidence.
  • Exploiting any bug or vulnerability in the game system is strictly prohibited.
  • Collaboration or collusion (conspiring with other players) is not allowed.
  • Any form of fraudulent behavior will result in immediate account termination.

7. Responsible Gaming Policy

Ebtway believes gaming is a form of entertainment — it should never be treated as a source of income. We encourage all players to play responsibly.

You can use the following tools to protect yourself on Ebtway:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Session Timer: Set automatic logout after a certain period.
  • Cooling-off Period: Take a gaming break for a set period.
  • Self-Exclusion: Exclude yourself temporarily or permanently from gaming.

For more details on responsible gaming, visit our Responsible Gaming View the page.

8. Privacy & Data Security

Ebtway never sells your personal information to third parties. Your data is used solely for service delivery and KYC verification.

  • All information is secured with SSL encryption.
  • Financial transaction information is protected under strict security protocols.
  • You may request to update or delete your information at any time.

To read the complete privacy policy, visit our Privacy Policy View the page.

9. Account Closure & Termination

Ebtway reserves the right to suspend or permanently close accounts under the following circumstances:

  • If Terms and Conditions are violated.
  • If fraudulent or suspicious activity is detected.
  • If evidence of money laundering or illegal transactions is discovered.
  • If evidence of operating multiple accounts is found.
  • If a player wishes to close their account, please notify the support team.

Note: If an account is closed due to terms violation, bonus balance will be forfeited. However, the return of legitimate real balance will be determined subject to investigation.

10. Dispute Resolution

If you have any dispute or complaint, please first contact Ebtway's Customer Support team directly. We aim to respond within 24 hours.

  • After submitting a complaint, we aim to resolve it within 7 working days.
  • Server logs are final evidence in game outcome disputes.
  • If the support team cannot resolve the issue, it will be escalated to higher authorities.

Contact Support: [email protected] — Our Bangla support team is available 24/7 to assist you.

How Our Terms Protect You

Ebtway's Terms and Conditions are not just a legal document — they are a commitment to the protection of every player.

Data Security

Your personal and financial information is kept completely secure through SSL encryption and strict data policies.

Transparent Transactions

Complete history of every deposit and withdrawal transaction is available in your account panel.

Fair Gaming

RNG technology verified by independent auditors ensures that every game outcome is completely fair.

Bangla Support

For any issues or questions, our Bangla-speaking support team is available 24/7 to assist you.

KYC Verification

The identity verification process protects not only your account but the entire platform.

Responsible Gaming

Set limits, session timers & self-exclusion tools — your protection is in your hands.

Done Reading the Rules? Now Experience Ebtway

Start safe and enjoyable gaming on Ebtway today by following these Terms and Conditions.

18+ years old Safe and Transparent Bangla Support Fast Payout
বাংলা