Ebtway's Privacy Policy — Your information is secure

Ebtway is a trusted online gaming platform where millions of players enjoy bets, slots, and live games every day. We believe the foundation of a safe gaming experience is respect for user privacy. This Privacy Policy clearly explains what information Ebtway collects, why we collect it, how it is stored, and what your rights are.

By accessing this site or creating an account, you agree to this Privacy Policy. If you disagree with any part of it, please discontinue use of the site and let our support team know.

Ebtway collects two types of information from you — what you provide directly, and data collected automatically. Here is a full breakdown:

What You Provide Directly

• Full name, date of birth, gender, and nationality
• Email Address & Mobile Number
• Current and permanent address
• Payment-related information (mobile banking number, bank account details)
• National ID or passport (for KYC verification)
• Selfie or photo ID (as part of the KYC process)

Automatically Collected Information

• IP Address & Device Location
• Device type, operating system, and browser information
• Time spent on site, pages visited, and gaming history
• Bet amounts, win/loss records, and transaction history
• Data Collected via Cookies & Tracking Technologies

Ebtway uses your information solely to improve our services and personalize your experience. Below is a list of how we use your data:

Ebtway protects your data using industry-leading security technology. Our infrastructure is built to prevent any unauthorized party from accessing your information.

• All data transmissions are protected with 256-bit SSL/TLS encryption
• Stored data is secured with AES-256 encryption
• Regular security audits and vulnerability assessments
• Two-Factor Authentication (2FA) support
• Firewall and DDoS protection systems are active
• Only authorized personnel may access user data

The Ebtway website uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.

• Essential Cookies: Essential for login sessions, security, and core site functionality.
• Functional Cookies: To remember your language preferences and settings.
• Analytics Cookies: To monitor site usage and improve our services.
• Marketing Cookies: To show you relevant offers based on your preferences (opt-out available).

Ebtway never sells your personal data. However, limited data sharing with trusted third parties may occur in order to deliver specific services:

• Payment Processor: Shared with payment gateway partners to process deposits and withdrawals.
• KYC Verification Service: With authorized verification agencies for identity verification purposes.
• Game Providers: Limited data shared for the operation of third-party game software.
• Legal Authorities: Shared with relevant authorities when required by law or government directive.

Every Ebtway user has the right to control their own data. You can exercise any of the following rights at any time:

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request the deletion of your data under specific circumstances.
• Right to Restrict Processing: You may request that the use of your data be restricted in certain circumstances.
• Data Portability: You can request your data in a structured, portable format.
• Right to Object: You may opt out of receiving marketing communications at any time.

Ebtway retains your data only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements:

• Active Account Data: Retained for as long as your account remains active.
• Financial Transaction Records: Retained for a minimum of 5 years in compliance with legal obligations.
• KYC Documents: A minimum of 5 years, as required by regulatory guidelines.
• Closed Account Data: Retained from the date of closure until the legally required retention period expires.

Ebtway reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will notify you by email or through a notice on the site.

• You will be notified by email before any major changes take effect.
• You can check the "Last Updated" date at the top of the page to see when the policy was last revised.
• Continued use of the site after any changes takes effect constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, feel free to reach out to us at any time. Ebtway's data protection team is ready to assist you.